Customer Ratings & Reviews

the size, audio and sharpness are perfect. I’m very pleased

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Geek Squad warranty is well worth the money. They really have taken care of things when there has been a problem.

Glad to have this type of coverage. Very professional people.

For a big purchase i always buy a protection play from best buy

Dead pixels, vertical banding, dirty panel......... buy a warranty.

always get the squad they'll repair everything too fast

I guess we will see if this warranty is worth it. Hope I don't have to use it. I not much for warranties.

Definitely worth it never know when your gonna need it !!!!!

My new tv from Best Buy is awesome and I wanted to make sure I am covered should anything happen !

Best idea for anyone getting a new item. It will pay for itself.

Geek squad has always been awesome never had an issue with them.

It helps to have and to know I have coverage in protecting my purchases.

Very good service and good assistance they help you in everything

Great options to have peace of m8nd in case anything goes wrong

I haven't had to use this protection plan yest but am glad its there.

Purchased new tv as my lady tv went out after three years. With Best Buy 5 years I would be covered

The 5 yr plan fit my budget. I was able to get both my TV cover

The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

Glad this was offered on my new Smart TV. Hope I don't it!