Customer Ratings & Reviews

Laptop broke and needed a new motherboard. Since it was under warranty, I was able to take to a Best Buy where it was purchased to have the Geek Squad repair. Bad part is they can’t fix them at the store, need to send out for the repairs. Good part, didn’t take too long and I had it back within a week.

I would not buy a product without warrenty. The best thing when you need assistances.

The geek squad has always been good to me. I am glad I purchased this as a back up.

Pay for it and never need it so they make free money

So far I have not had to use the Geek Squad. I have heard some good things though.

Its a nice safety net if something goes wrong They will fix it or replace it with a new tv

I haven't had to use this service yet as I have not had any issues with my order

If I'm going to buy quality electronics then I want to be covered. Just in case.

Haven't needed to use them yet, but it's nice that they're available when/if needed.

The service provided worked well. Glad I purchased to protect my computers.

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

I bought a open box-good tv woth the 5year geek squad plan. Tv never worked, geek squad tried fixing but because i bought an open box they only spend as much as you spent on the tv to fix so they couldnt fix it and just gave me my money back. Took 3 days off of work for the repairs and shouldve just retuened it to begin with.

Have not needed Geek Services as of yet. So far so good.

You will need this cover for your item as it comes into play when damages occur

I have use this once before. its was helpful and i got some good information

Well worth the money to get assistance when you need it.

We got this in case the tv breaks we hope it doesn't

You just never know when you might need it. Used previously and they are amazing

This geek squad protection plan made me feel protected and confident.

I feel easier about making a big purchase knowing I can get this type of protection!