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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30616 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 30,616 reviews
  • Rated 5 out of 5 stars

    Service warranty just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the 5- year service warranty to my Samsung purchase just to be sure! But I’m thinking I might not have needed it with this product as everyone I speak with that owns products from Samsung are happy even years later! But I trust Best Buy and their guaranteed service! Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a true believer in the warranty program for big ticket items. I had purchased a TV previously and after a few years there were major issues. Geek squad came & removed older TV and gave me full credit to purchase a replacement. They then came & installed the new TV. They were great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad don’t leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad don’t leave the store without it You can’t go wrong with purchasing extra protection for electronics in Florida. From lightning and surge protection to everything that can go wrong with the quality piece of electronics Best Buy has the best warranty guarantee replacement you can get for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased an expensive TV I ended up purchasing this as well I’m so happy I did not have any problems with the TV and when I ended up going to sell it I almost got all my money back this is one of the things that she definitely need to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and audio quality. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Just in Case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the extra protection for Just in Case. Great price to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GiGi1765

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons that I feel comfortable shopping at Best Buy is because of the Geek Squad, and the Warranty that they offer on certain products that you purchase. They have always gone above and beyond to refund, repair, replace, in order to take care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the inexpensive upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t make a big purchase without buying the extended warranty. My high end laptop went bad and Best Buy reimbursed me with a gift card. Same thing with a sound bar that went bad. Also, I had a tv that went bad from Best Buy and thank goodness I had the extended warranty on it. They give you the current value of the product, not what you paid for it on a gift card. That is way better than being at a total loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to have protection for a tv with kids running around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. Such a great deal. Awesome investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing the Hisense U8G wanted to make sure I get from Best Buy warranty no other protection plan even comes close to giving you money back when tv can not be fixed. Remember don’t use warranty 1st year. The manufacturer needs to help. 2nd year and on is when you use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Always opt for the extra service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best opinion ever.................................

    I would recommend this to a friend