Customer Ratings & Reviews

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

He was very proffessional. He was very friendly and nice. It didnt take him very long at all to put up wall mount. And he also hooked the tv up to the wall mount. It looks really good. I was very impressed.

Great product/service need for my new tv. I hope nothing gose wronge incase

If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

My computer froze up and I really needed it complete my taxes. I made an account, set up the Geek Squad Membership, and in less than an hour I was back in business.

The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

excellent warranty had a problem with the tv i had bought they checked it out said it couldnt be fixed gave me credit and i bought a different tv im very happy with

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

I purchased this 5-Years standard Geek Squad Protection for the LG 55" TV that I purchased for my living room during this past Black Friday. And I am so glad that I did. It gives me a peace of mind knowing that the device is protected just incase anything goes wrong with the television.

The agents helped me with picking the best tv mount for my needs.

Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

Never an issue is I need to return anything. No questions asked!

We love the geek squad. I always recommend getting a protection plan even if you don’t/won’t use it! It is worth it! I will not buy another large item without a protection plan. Geek squad is nice and very quick with what they do.

Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

Though I did not need to use the Geek Squad service during the two year protection plan I chose, the Geek Squad at my local store is vert reliable and have always given me a positive experience. I have had no issues with their service and highly recommend them when help is needed.

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

I’ve never had to use this thankfully but I purchase it and out it on anything I get. Id rather be safe than sorry bc I’ve been very sorry before when something has broke and there was not a single thing I could do.

Haven't had any need to utilize, but have in the past and received great service.

Love the peace of mind that comes with Geek Squad. We always add it to purchases that we make that we know will be used daily incase something happens.