Customer Ratings & Reviews

An ant died behind my screen (darn you, nature!). An agent came in a day or two and assessed the problem. Soon after a team came and took the old tv and replaced it. Due to the age of my TV, Samsung no longer makes them. The team did not set up the new tv, but I'm ok with it. The downside is that my original TV was replaced with one that was worth half the price. While the picture quality is good, its not equivalent to what I originally purchased. My current TV may be the last one I use an extended warranty for.

Saw my geek squad guy the other day. Asked him if he ever changes shirt and tie

The geek squad is always in the best mood of helping.

Great service and great protection plan . Best coverage

Always great customer service with geek squad would recommend

The warranty that Best Buy offers is hands down one of the best, especially when pitching out-of-box items

I always get the protection on major purchases and they're good on their word. Evens flooded GoPro was replaced!

Geek squad is very helpful and friendly we love best buy

always get protection for you devices keeps your stuff safe

After having my other TV die on me once the warranty ended figured I would get one with this TV

This is just to protect my investments you jist never know when you need this

i think its worth it to get piece of mind. i've never used them before?

Will come in handy when need easy and accessible and helpful

Please do yourself a favor buy this warranty. Its the best in the industry.

This coverage appears to be excellent coverage at a reasonable price.

This coverage appears to be excellent coverage at a reasonable price.

Awesome services Always there, making sure customer is satisfied So far, Getting better in Customer Service

I Love it, works great so far would recommend to anyone.

I Love it, works great so far would recommend to anyone.

It’s a must get, you’d be foolish not to, no questions asked replacement.