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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 30,833 reviews
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important to get this agreement just in case something goes wrong I will get a bread new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been awesome never had an issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy an expensive item and don't protect it with Geek Squad protection plan - you're an idiot :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it was offered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was offered on my new Smart TV. Hope I don't it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options to have peace of m8nd in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase a TV for over a grand, just get the plan. Not worth the headache in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and good assistance they help you in everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. We have it for all of our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reply good product, i enjoy it because it is free haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have and to know I have coverage in protecting my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used but glad its there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection plan yest but am glad its there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great insurance policy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong for a good extended warranty on any expensive electronics you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is well worth the money. They really have taken care of things when there has been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. Knowledgable, helpful and k ow their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    San

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say get Geek squad protection for your safety

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 year Geek Squad protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Louie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have geek squad protection You never know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use it. Bought for my Sony tv. It's always good to have this kind of schemes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was a no brainer Best Buy has the best support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable service, they do quality work and are always polite.

    I would recommend this to a friend