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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30629 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 30,629 reviews
  • Rated 4 out of 5 stars

    Not applicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but so far so good. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what to say about the warrantee program because I haven't had to use it. I have been buying products from Best Buy for business applications and have had great success.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost! We have used it several times already. From new hard drive installs to virus problems to just can’t get things right problems. They have solved them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say anything else? PROTECTION extended beyond manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This added warranty gives me the peace of mind just in case there’s an issue with my new TV for the next five years. I love protecting my investment with this warranty,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used any kind of help from Geek squad, it’s good to hear that if I ever do in the near feature that it’s there at my convenience or until my due date expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worker on my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You all warranty and workers are always attentive to customers needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does stand behind their products and warranties, whether a standard warranty or an extended. It is the same. They do try to work with their customers the best they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a 75in and in just over a year it showed damage. I made a claim and got my problem fixed the same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worjs great and very easy to install. Great for kids room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like geek squad they are fast and make sure you are satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" Smart Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great! Clear picture! It was a great price for this size tv.

    I would recommend this to a friend