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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 30,810 reviews
  • Rated 5 out of 5 stars

    Geek squad is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like geek squad they are fast and make sure you are satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t wait ! Buy now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get !! Sooo very helpful. I wouldn’t go anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use it but I had to get the warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection for most items above 100 dollars and it delivers when things go horribly wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Practice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, I have been happy with the extended warranty that comes with my purchases. I also have the Total Tech plans and add this 5-year plan for a 65" Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say Yes to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I have mentioned in my review before I absolutely love my Geek Squad! I highly recommend it, especially on electronics and other products it’s offered on! It’s Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend it!!! Has good benefits!!! Glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me replace my tv was very friendly efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to navigate the whole process. Very happy with how everything went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranty. Hopefully I don’t have to use it. Howevever I did have to use it on a Maytag washer and had no issues with them repairing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go with the store brand and buy one of these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it -- that's kind of the point - it wards off failures so you don't need it -- but let yourself go without one? Trouble. Big trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service makes me feel safe with my tv and my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Analysts get on big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the Best Buy / Geek Squad protection. Simple and easy to use, if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my device very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad service before and I had a good experience; they took care of my issue in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always seems to come in handy so always make sure you get this for you electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

    I would recommend this to a friend