Customer Ratings & Reviews

Great plan, great protection for such a big investment.

I am going to assume it is good. I have not used it yet.

For the low price my TV is well protected !!! I Love Best Buy

Lets see how this protection plan works as not yet used

Agent is knowledgeable and answered all my questions.

Best Buy is the best when it comes to protection plans.

as with any major purchase is worth getting the waranty

The plans are great and cheap. I like the piece of mind.

You are the BEST You are always there for your customers

Good to know I’m protected in case I need support.

Item purchased as a gift and have not had to use it.

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

Piece of mind for 5 years. Geek squad service hasbeen very helpful.

Worth every penny. For those just in case moments.

They came did their job and were done in less time

They are there on time and great professional team

program is great covers just like it says it does.

Hope I won't need it. But purchased it just in case.

Haven't had to use this warranty yet but I'm glad I got it

Squad was on time, effective, neat, did what I asked, cleaned up and did a great job. I would use them again.