Customer Ratings & Reviews

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

Love this idea to have it because they give a new one

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

Vivian was a wonderful tech. She had my tv up and running in no time.

I also purchased the two year warranty. It was reasonable and a necessity with electronic

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

I am very happy to have this service and it is totally convenient for me that i don'thave to take my tv to them. Service right at home and pretty fast.

Happy with the service and quality. I’ve used this product before and it works

I all ways have so kind of problem with my computer and they are all ways there when I call or chat on line and my problem is all ways taken care of as for the TV I have not had a problem. For the table there ways a black screen and it was not fixed so it was replaced.

I always purchase the extended warranty on my technology purchases. We have six tvs we have purchased for our church. All of them have the bestbuy extended geek squad protection. I like the security that they covered if anything goes wrong.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Geek Squad are always Excellent! Very important to have

This is a good plan if you need service on a dishwasher, it beats paying it out of your pocket if you need to replace it or repair it.

I’ve been a Best Buy customer long enough to know that it just makes good sense to invest in whatever I’ve bought. Never been disappointed with the outcome.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Used the service on a Vizio for my father a few years ago. Brought TV in and they couldn't fix it so we got a new one of the same price.