Customer Ratings & Reviews

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

As with other protection plans we have been satisfied with the assistance and helpfulness that they have always provided when we had an issue. We would always recommend purchasing a service plan.

I had purchased a 43 inch Samsung TV about two and a half years ago along with the protection plan. The TV stopped working properly, I contacted the Geek Squad no problem they gave a full refund for the TV.

Purchased a 5 year contract for my new bedroom TV. Good value for 5 Years protection on a large TV. Includes in home service for a set as large as mine. Well worth it as far as I am concerned.

I have used Geek Squad protection for service on appliances and installing & setting up a TV. The plan provides a beneficial insurance policy at a reasonable price.

Peace of mind incase of a problem. Reasonable pricing for the coverage.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

The staff were very friendly and very knowledgeable and werent pushy for sales.

Products these days are not built to last, so this is a great policy for those who are worried about their new product failing after its manufactures standard warranty

I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

These guy's are the coolest geeks around. We love them!

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

I havent had to use the service. I am happy to know I have it if needed.

AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!