Customer Ratings & Reviews

I have always found the Geek Squad to be value added to our Bigger purchases.

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

Is exactly what you pay for, nothing more nothing less.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

The TV has a great picture display and suits all of our needs at homes

With two years available for a guarantee this is the main reason for our buy..

I really would recommend adding this to your purchase its not that expensive and covers just about everything

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

Just purchased but glad I was able to Purchase this for my TV.

Geek aquas is the way to go if you need help with your products!

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

I purchased this warranty so that I would have protection is I did have any problems. I hope I never have to use it but if I do I am protected.

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

Very nice customer service. Quality atention and very nice organization

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

Got it for extra protection. Will definitely recommend it.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!