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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 30,803 reviews
  • Rated 5 out of 5 stars

    Geek Squad is worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so helpful and friendly. No issues with them coming out, honoring the replacement and quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy higher end items, I always get a service plan. Have one on my 50"and has come in handy more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have especially if something breaks down it’s nice to know we are in competent hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this many times since I got it. Worth every penny. I will definitely be renewing in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children and I watched the mounting program on the we and was able to do it ourselves. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A need to have especially in Oklahoma during storm season. So it’s protected in case of power surges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt go without geek squad. It comes in handy so msny times when i couldnt fix or figure out somethung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this service. The Geek Squad has been wonderful in answering questions about my TV. Easy to get in touch and very little if any waiting on the line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty worth it don’t get attached to brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. My tv had a pixel problem and was swapped out for another. I gave 4 stars because I couldn’t get the same tv Samsung and was forced to get an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for 2 year coverage. These new tv are more like computers now. Always good to have extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was certainly affordable. Luckily I haven’t had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good experience with the person who helped me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this protection plan twice out of the five items I have on the plan and they give you absolutely no problems. They are very helpful and polite. Definitely highly recommend it when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad warranty, prompt service if you experience a problem with product, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth money in certain situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for tv since it covers moisture damage as I plan to use to in porch area. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but my mind is at ease knowing they are they when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy one with all my purchases over $200. I used it on a 55 inch insignia that crapped out. Ling story short got a brand new 55 inch LG free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, but I did not used yet, but it is important to have for security.

    I would recommend this to a friend