Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 30,444 reviews
  • Rated 5 out of 5 stars

    Great maintainence support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when I need them with very little updates or effort on my part. Works in the background to keep my computers running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason why I’m going to the store today because

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this service of the geek quad looking for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad protection, much like Apple care is a must on expensive item purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have a backup support plan if things go wrong. The geek squad service is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT VALUE FOR THE PROTECTION THAT YOU WILL GET IF YOU EVER NEED IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents do a great job cleaning my devices and answer any questions I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my installation questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with the squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased to know best buy stands with us with the products they sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely get again, but hope that I will not have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were courteous and professional. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THINK GEEK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so with a purchase of a new TV their is always doubt and you play the what if game. having a protection plan is definitely the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn't you?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You've got to get this. It's a must. If you don't get the protection, you can't get the connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend The Geek Squad service to anyone who owns a computer. No hassles, No worries, Just plain great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are also very helpful over the phone anytime we ever have problems. They usually get it figured out over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy best electronics store I've never had any issues with any purchase I've made. Check em out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech support. I have always had it and they have always provided support and solutions to any issues.

    I would recommend this to a friend