Customer Ratings & Reviews

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

The best way to get free good stuff fast and easy 1

Love it. Easily contacted and great customer services.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I feel grat about having this product for added protection agains accidents

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Absolutely love geek squad … highly recommend purchasing

I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

I hope I never have to use this protection plan but I am very satisfied with the fact that I do not have to mail my television anywhere, all I have to do is repackage it and bring it back to the store with the receipt and they will either fix it or give my money back. Why less of a hassle for me.

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

Love it’s so good to see the people that love it and appreciate how they are doing things

I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.