Customer Ratings & Reviews

I’ve had extremely good luck with extended warranties. I’ve gotten a replacement for every item I purchased the plan for! The one TV I didn’t get one for, just burned me! It was a top of the line Sony and the repair estimate was $10,000.00!!! Buy the warranty. It’s worth every penny.

Having protection on any device is needed you never know when you’ll need it. Anything can happen

,,,,That's what they say right ? Well, After spending $3,300 on a brand new Television , I didn't want to spend another $600 on top of that for Insurance. But then I thought about it,,,,,,,,,,,What if this Television had electrical issues,,,,,,,,say,,,,,,1 year and 2 months from now ??? What would I do then ? I mean it would be outta warranty then. All I know is that for spending THAT KIND OF MONEY , I want to make sure that I'm covered way past the manufacturers warranty,,,,,,So I bought the 5 year plan,,,,,,,,,,,,,Also came with a piece of mind for the next 5 years. Don't you end up regretting NOT getting it.

Definitely worth having the protection incase anything happens.

Great help, I knew what I wanted and they helped me find it and put it in my car

Got the extended warranty on my new TCL. Well worth the money in my opinion as I am not familiar with the brand coming from an LG.

I'm so glad best buy offers warranty on their items. I always purchase the extra warranty and dont have any complaints. On my last tv purchase, i had to use the warranty because the tv started to have issues. Long story short the part did not fix the issue and the tv was no longer being sold so i got a partial credit for the tv. Something is better than nothing and this was after the 12 months but still within the 2 year warranty.

This is a little tricky and almost sneaky. If you buy some thing on the website, you have the option of adding a five-year geek squad plan. Nobody tells you that when you’re in the store and you buy a Samsung item. You are only allowed to get Samsung care as your warranty. It is one year less and $10 more. God help you if you try to cancel it and buy the other warranty. You will be on the phone for 13 hours like I was.

It has saved my peasant existence of a life from spending an absurd amount of money for any product. Between defects, wear and tear over time, or bad products overall, the warranty has been very helpful. Between getting my money back, exhanging, or getting store credit, it honestly is one of the only reasons why I even shop at Best Buy.

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

Havent needed this for anything i own but im definitely glad i have them as potential help for when and if s problem arises. Either way i have used them for non purchased items and they always do great work. Id definitely use them for electronics in the future anytime

I have never been disappointed when I walked into a best buy. When my son needed a computer for his first year of college he received exactly what he was looking for.So yes I can say it was our BEST BUY

My brother helped me hook up the tv and I'm enjoying it

First I bought a top-of-the-line LG TV and I didn’t get a warranty because I didn’t think I would need it with a beautiful TV as that. sure enough 11 months into the TV the back light tube went out. And it would’ve costed more to fix than it would be to buy a new one so I bought a new TV this time I paid $80 for five year warranty which I thought was stupid for doing until 4 years later when the TV broke and thank god I got that $80 Warranty cuz it saved my but. so if you’re going to spend all that money on a nice TV I can promise u it’s well worth every extra penny to get a warranty. Even if just for peace of mind alone

We still have this tv and we haven't had any problems with it i recomend this brans

I love the geek squad service i can be relax if somethings damage they fix it fast and no cost

Glad to have the option for support if anything breaks on this product.

Unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Free support included for up to 3 PCs and/or tablets. $49.99 for in-home networking and computer support. 20% off labor for repairs and advanced services, and 10% off labor for custom installations.

I actually worked at bestbuy years ago and protection plans were a hard sell, they are extremely expensive and rarely used, but as an ex employee i also saw customers come in and buy their dream TV just to have a storm pop it a week later, or the most memorable story was a child pouring juice all over a tv as the mom was unpacking it. It’s a sad conversation to have when you know someone has been saving for something and it’s gone in seconds and theirs really nothing you can do. It’s like buying your dream car, wrecking it and taking it back to the dealer and asking for another.... I HATE BUYIJG PROTECTION PLANS but I do it every time now. One day one of these plans is going to pay for all of the plans I’ve ever bought.

I love being protected for 5 years! Big purchases that may be expensive to repair or replace through no fault of mine is covered so I’m happy!