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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30375 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 30,374 reviews
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay insurance. I’m only writing this to get the entry for the gift card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe, Easy and Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe, easy and reliable! I always recommend Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my TV I bought so now I don't have to worry if it has problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan on my Sony TV and it definitely paid off. My TV ended up breaking just before the 2 year mark. Geek squad was quick and easy and helped me get a new TV delievered. This is a must buy for any high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetic Acquired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my tv and my aesthetic would definitely buy another one for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection allowed me a little more confidence with purchasing the older model TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing. The warranty is well worth the cost. They have came out and evaluated and determined our last TV was to be replaced at full original cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes and dudettes, I absolutely love the Squad and it’s plans. I mean who doesn’t love spending a few extra bucks know your devices are covered for, this one is 5 years, but for many years?! So simple and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you will need a replacement but when you do it is such a relief to use the repacement plan. I've had to use them once or twice and they work great. No hassle highly recommend on anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open item didnt realize it was missing the stand and remote. Order the parts with my Geek Squad Protection an it came to my house. Then plan cost less than the parts.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IT Manager in IT for 25 Years, don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is really nice for stuff like a big tv, because if anything were to go wrong, than you want to make sure and have insurance to cover it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had always been reliable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when I had my old tv and it broke, it was fixed almost immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded my purchase price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad protection on my old tv and glad I did. Tv died 18 months later. Best Buy was not able to get the part so refunded me the full purchase price

    I would recommend this to a friend