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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 30,821 reviews
  • Rated 5 out of 5 stars

    Nice protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. Nice to know our tv is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will come pickk it up and replace it if anything goes wrong! Well worth the extra money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway invest in protecting your purchases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this 5 year protection on my new TV is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team helped me as soon as I came in. Was fast and easy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have the opportunity or need to use the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Always necessary when making an expensive purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just keep unplugging it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to troubleshoot the issue while on the phone by having me unplug my TV. Now, why it keeps happening is a whole other issue while blaming the motherboard with no permanent solution. Maybe in a future Update? Until then, just keep unplugging it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service .... Delivery was on time n very professional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever I recommend it to our friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security of knowing my products are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a little extra protection on appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this plan on my tv and or Samsung 4 k blu ray player. Like having these plans in case something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Through my experience this is a mustwhen purchasing any electronics cover u for min 2 years and they have multiple plans

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 year coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for this coverage but can't find anything on line to detail what I'm getting!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always buying the geek squad service very recomended buying always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely something to consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good experience dealing with these guys. They are always helpful and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product, friendly people. Geeksquad rules

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying electronics a protection program, especially with a teenager is a no brainer!

    I would recommend this to a friend