Customer Ratings & Reviews

we purchase all of our major electronics from best buy and geek squad is a must!

Geek squad is worth the price if you need it! Generally reasonable.

However I am forever grateful for the coverage best buy provides with my protection plan!

I hope I never have to use this service but it's better safe than sorry.

It will cover everything that happens with the equipment. Great plan for the price

Used before on a TV. Have had no issues with Best Buy standing behind it. Wish manufactures would just stand behind there product better.

Geek squad is the perfect protection plan, they are right there when you need them.

Once again Geek Squad is great .. never leave Best Buy without it or you will regret it!

I'm skeptical about the protection plan or if it will ever be needed. Price is a little high and most people never need it. Most tv's have problems in the 1st year if any at all, but for the price I paid for the tv it couldn't hurt especially if something does go wrong. If my tv was on the smaller side or cheaper side I would have reconsidered.

I'm skeptical about the protection plan or if it will ever be needed. Price is a little high and most people never need it. Most tv's have problems in the 1st year if any at all, but for the price I paid for the tv it couldn't hurt especially if something does go wrong. If my tv was on the smaller side or cheaper side I would have reconsidered.

This is a great protection for this smart tv just in case anything ever went wrong

Any time I go in there with a question they are helping me out with a smile

This is a good idea. It gives me a good feeling to know we have it, just in case.

Good product.........".............................

A great price for the amount of protection and geek squad is great/knowledgeable.

It is good to get protection from geek for all your electronics. They are the best technical and take care of all you problems.

Always get a warranty they help if anything goes wrong

excellent product I recommend it my daughter is happy

DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-

I highly recommend getting this. It really is a benefit to have for TV purchases.