Customer Ratings & Reviews

A great price for the warranty through geek squad.

Good service with geek garantic work great worksss

Good to have in case something goes wrong so your covered.

Its nice protection plans and getting a quick fix..

They were helpful in helping diagnosis the cruddy tv we unfortunately purchased

Although we have not had to use our Geek Squad protection policy we enjoy peace of mind knowing we do!

I would always recommend a protection plan just in case.

DONT buy the warranties, Best Buy in Holyoke Massachusetts is not honoring the warranties, Bout 7 75 inch TVs and bought 7 5 year warranties, they replaced two TVs that went bad but they don’t want to replace one that just went bad, making this a third one, I think for some reason that someone in that departament feels I’m trying to pull a fast one by using the same old tv. Buy when they replace your tv they take the old one, I can understand that but once the new tv arrives they grab the old tv and take it. There at also serial numbers that should be unique to each tv, when I called, the person creating the ticket told me that number is in their system, for the life of me I know that’s a third issue, these guys really are playing with a great customers loyalty. I have been a bust buy member for years and purchase thousands and thousands from the company but that is about to change. This reminds me of circuit city. Almost forgot the geek squad agent was condescending and rude to me at my own place. His name is Mark and he works for the geek squad in Holyoke mass, we are Hispanic. I had to ask him if he was upset, mad about something to be that rude.

It's pricey but it's better to be prepared than not

I haven't used it yet, but it's nice to know that if I do need it, at least i have something!

Had to replace our tv. Was very glad we had purchased this.

So far so good..have not needed the extended warranty.

Definitely have to have on every purchase you guys are great

Great tech buy works well highly recommend for use

Definitely recommend adding with your purchased items.

Good buy for the money spent I recommended this product

Good buy for the money spent I recommended this product

They made us buy it so we could take it back for another tv

great product, dependable , good price. great service

So far I haven't needed to call them! Ok it's insurance