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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1359 Showing 27,161-27,180 of 30,845 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always worth it to get geek squad protection .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry never used so I can't really review well. But glad to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had to use the geek squad. The two men that came out was very nice and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides ease of mind knowing I have this for my product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You guys delivered a TV to my home just last week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys deliver the TV to my home just last week and the Google Assistant on the TV is not working. Every time I try to use it it says I’m sorry there is some kind of glitch try back later. I called today to make an appointment with the geek squad to see if they could revisit my home to correct that problem. They finally called me back within the hour and said sure no problem can we do it over the phone. My response sure no problem. Guess what they put me through to an Automated answering service. There is no way I could get through that them. I finally decided to just let the phone ring and ring and ring it rang 35 times. I still did not get an answer. Please get someone on the phone. The last time I had to have your district manager get in touch with you guys to get my TV hooked up... I certainly hope it doesn’t come to that again but I definitely will keep trying to reach you until you a person calls me back

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. We expect our Geek Squad Agents to offer exceptional service and communication. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to get your TV's Google Assistant up and working as soon as possible. We'd love to help you out any way we can. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 or you can chat with one of our support Agents at www.geeksquad.com/chat.

  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea to purchase the warranty. It can't hurt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great safe than sorry, especially when buying the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Peace of Mind. They are very Help full A Very Good Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never need it, but it's there just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and how easy it is to use. Setup was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case and covers for 5 years! I always buy protection plans just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option at a great price for this tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra insurance always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the coverage for this product but have in the past and have good results

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad value & if it breaks it will be a great decision

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generic protection for our tv not sure what else to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope the Geek Squad will be there for us if we need them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased too have ease of mind in case of break down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don't know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems with my purchase but I'm sure if I do this will be convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents and easy to set and they explain everything

    I would recommend this to a friend