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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1364 Showing 27,261-27,280 of 30,845 reviews
  • Rated 4 out of 5 stars

    It covers a long time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers a long time for sure on the apple watch I purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection on your device is the most important thing to do incase something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but seems like a good pkan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing offer from Best Buy, It extends protection out beyond the first year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tv is trash and the Best Buy is failing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I want to give a higher rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say they will come to my house if there is a problem with my TV. I called with a problem I noticed when I brought the TV home and they asked me to bring it back. It is not easy transporting a 75" TV so I will wait for a real problem that is not cosmetic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks off the hook on this 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing to review am glad to say Never used it Sooo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad before , awesome service....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just awesome i love the tv. it is clear and no glare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance for the Samsung Smart TV is great, I feel relieved that I'm covered for 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard they are good at what they do. Have had the opportunity to use their services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection just in case something were to happen..I haven't had to use it yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I cant share my full experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally buy insurance only for purchases that I'm concerned about. I bought this for my LG nanocell 90 series because it was bought used. I never have had to use geek squad services so I cant share my full experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t use it yet. So far the tv its ok I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection an just in case. Hope to not use it but if I do best buy has a sweet deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad protection definitely makes buying a TV feel safer but it is a bit pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on the geek squad service. Would recommend for piece of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hope i don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont need to use the extended warranty. But for the price couldnt pass it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy does a good replace no questions asked protection its worth it on most things

    I would recommend this to a friend