Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30850 reviews
(30,850 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Why didn't they tell me I already had it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid twice for this service and was told to buy it again. Is it not in your systems?
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t get it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cover accidentally damage which sucks when you have kids.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really good went you need them they don’t answer and not recommend it !.......
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They told me they will order a missing leg stand for my TV and is been a while and i have my TV standing on a brick.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use the service yet hopefully I won't have to
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
neh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for a tv but returned the tv as it was of poor quality
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it . Save your money don’t spend it on geek squad .
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This should say it is just an extended warranty. I should have purchased square trade warranty instead to save money.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
WHAT A CON JOB!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would NOT RECOMMEND THE GEEK SQUAD FOR ANYTHING OTHER THAN TO WASTE YOUR TIME.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share your thoughts with us. I'm sorry to hear that you didn't have a great experience. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Have but haven’t needed service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this service as it would be expensive to repair/replace the equipment when it could be for free
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Stepek – I hope that the peace of mind that comes with our Geek Squad Protection plan has made you feel better about your purchase. If you ever need to get your product service, please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) and we’ll let you know how best to get help.
Rated 1 out of 5 stars
It's not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money could have done without it but hey it is what it is
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Room – I’m sorry that your Geek Squad Protection Plan didn’t work out quite as expected. If you no longer need it and it is still active, please visit your local store or call us at (800) GEEKSQUAD or (800) 433-5778 to see if we can get you a pro-rated refund.
Rated 1 out of 5 stars
Nothing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually have not had to use to this yet so I can’t say
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DID NOT ORDER OR PURCHASE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT ORDER OR PURCHASE THIS ITEM! Someone using my membership card!!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They promise you heaven and earth, and when you make a claim, you give yourself a thousand excuses to not help you.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
2 year Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not idea--I didn't use their services and haven't needed to do to date!!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to hand your phone in and then they give you a loaner
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan of buying insurance on new electronic products. I think manufacturer warranty is enough for me
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is always a good product to purchase for electronics
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased Geek Squad several times for different products and it just isn't worth the extra cost.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think the geek squad protection is worth it
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend