Customer Ratings & Reviews

By far my favorite service! They are always nice and helpful. I've just upgraded to Total Memeber

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

I highly recommend to buy this product. It works exceptionally good.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

Don't think about but it just buy it. Worth the price

Tv went out and being under warranty they brought a replacement to my home!!

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

I love the geeks. It's such a cool thing to have apart of the buying experience.

Havent reqlly had any issues at all with my purchase, call geek squad fot help for little details and they have a great customer service/tips.

I had to use mine and they were courteous and processed my claim quickly

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

Nowadays you need to buy this program. I had to use it few times with several products and it is totally stress free process

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!