Customer Ratings & Reviews

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

The sale associate asked me if I would like to purchase an extended warranty and it has come in handy

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

You have to get the geek squad coverage are you crazy?

The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

I am confident in the Geek Squad to meet my service needs. They have always been there to quickly solve my problems.

Have had great experiences in the past with helping

I would highly recommend buying a protection plan for any large electronic purchased.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

I did not purchase insurance prior, but have found that it is great to have just in case. I would rather be safe than sorry. Hope i never need to use it but a great advantage just in case.

Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

I love the Geek Squad warranty Best Buy offers. It allows me to not have to worry about my electronics if something happens to it. I just have to take it to a Best Buy and they will fix any problems with no hassle!

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

The geek squad showed up on time and finished up the job in a timely manner.

My sales person was amazing and explained everything. I will buy again from them