Customer Ratings & Reviews

Great help setting up shortcuts to the various programs.

the protection plan is a must purchase item things happen when i had an accident they fixed it no problem

I got this for my remote car starter - I love the peace of mind I get from knowing it will be good for 5 years!!

Peace of mind to have if needed. I hope i never need it and if i do, it will be great to have it covered.

The peace of mind you have with a big purchase is given by using this service, a must have, don’t be without it

I usually buy protection plan for the equipment I have, it means peace of mind in case something happen.

Had minor technical issues which employees helped me with over phone. Happy to say that I didn't need any major issues with my equipment

Geek squad is very friendly and easy to talk to. They will walk you through any problems you have and help you out however they can.

Can’t really rate this because I have not used it. I am not sure if it was worth the money or not.

Geek Squad is always so very helpful and the do not stop until they can fix you problem. I am very thankful!

The Squad is Always very Professional and Know their Stuff...

Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

There is nothing like having the peace of mind when making a big purchase! It’s nice to know, if needed, there are experts available to assist

Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

Great to buy for 5 years you can’t beat the price just in case the tv stops working

Feel good knowing it's protected by Geek squad. Def worth the small premium upgrade

Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

We feel this was a great purchase for us and we are happy Best Buy offers this for our electronics.