Customer Ratings & Reviews

very good service, it worked very good for when my new TV from best buy went out.

Great protection plan. Would always recommend getting the protection plan

Haven't had to use it yet but I know they will be there to help when I do!!

This is the service you NEED when you make any kind of electrical purchase.

I always purchase the protection plan when I purchase anything at Best Buy, people are always helpful and fix the problem right away

Bought the geek squad protection on our last tv and I had to use it. Was a very easy process and got handled quickly over the phone.

It is always a good idea to get the geek squad warranty, best less hassle free warranty ever.

Good to have in case of any accidents. Unfortunately it does not cover cracked screens.

Ya never know when an electronic item will go out. This protection plan is cheaper than a replacement.

The employees are very helpful! Its better to be protected than not protected! Very good product!

Haven't had to use yet, but good to have the protection from Geek Squad.

Needed an additional TV after we purchased an Xbox for Xmas for grandson

I always get the extended warranty on large ticket items.

Got it for a 65'' OLED. My last TV lasted 10 years and I used the warranty service once or twice. I hope this one will last 10 years as well!

Havent had to use the service yet but the peace of mind factor is great.

Geek Squad installed my washer and dryer very professionally and answered my questions.

5 years of tv protection? Sign me up, you never know what might happen while moving and this will protect you

TGreat service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

I would always recommend getting an extended warranty for peace of mind.