Customer Ratings & Reviews

Had to replace a monitor thru Geek squad and it went flawlessly. Very quick to please and no hassles!

Never leave Best Buy without one…..trust me it will save you when you least expect it.

This has to be a Good buy. 4 year replacement warranty, hopefully I don't need it, but we will see

Had to use it recently and they were able to fix the minor issue. Spent about 15 minutes on phone with me.

Any time you buy electronics , you need to get Geeksquad and will help with whatever issues you encountered

The peace of mind of knowing my item is covered is truly priceless. I will definitely purchase this for future products.

Looks like if I ever need it, it will be easy to put in place and get my issue fixed. No worries is very satisfying.

Needed just incase something happens to your tv/monitor

I always buy the protection plan, it is the best if something goes wrong they will fix or replace item

I purchased this to cover a monitor. In the store the employee said it covered replacement and accidental damage. Because this was being used by my grandson that’s what I wanted to ensure no issues if anything happened. Well as fate had it, we had an accident and the monitor got dropped. Went to the store and the Geek Squad stated that the plan didn't cover accidental damage and it wasn't covered. After approximately a half hour of some heated discussions with three people including one of the stores managers, they decided to cover it. To further add confusion, I went online and selected the monitor and then checked the plan that comes up for Geek Squad protection and it HAS Accidental Coverage listed. I was told it was a website mistake and it was being reported. Bottom line is checking your purchase and don't rely on the website or in my case even the employee giving you the correct information. My thanks to the Geek Squad Manager at the Waterford Lakes Store for his understanding and taking care of the issue.

Recommend when getting a product because they cover it!

Haven’t had to use it quite yet but will update this post if I do

Items last longer when they’re protected by geek squad

This allows you to use your backed product without the worry of losing so much money when you accidently damage your product :)

Normally I don't pay for extended warranties, but this one I could not pass up. Nothing more to say except do the math. It makes sense to purchase when the price is so low.

Been using this services for years and this guys do not fail. they helped me a lot with didn't situations and still do. Worth it.

Can't tell you how much I've saved or new replacements granted because I bought the extended warranty! Mo questions asked!

good to have when having trouble setting up at item

I recommend buying the extended warranty, it is very low cost and you are protected for much longer.

I always get protection plans from Best Buy because they’re always worth it and are easy to use.