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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4297 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,297 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection program is a must have on big products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped figure out an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small issue and the team helped me figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must have. They always fix the promblem in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the warranty is not needed. We will see for the next 4 yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll never know if your house will get hit by lightning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always go with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with it In the past it saved me defiantly worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad makes me feel relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me relief for any difficulties I might face in future with the monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use in the past and I'm glad I did. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to cover a monitor. Good price for the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, Best Buy Geek squad are great and with excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but still worth the money in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I’m protected for many years following my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $20? How can you go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered a 4 year Geek Squad warranty for $20. Couldn't pass it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, Performance and Price are the main factors purchase this item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it so we’ll see...................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always usefully, usually factory warranty expire when need it most

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probably worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I’m glad I got it. Best Buy does a great job helping you protect your products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Service plans rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service plans are a lifesaver in case any item has any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVE TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU MUST GET WARRANTIES WITH YOUR ELECTRONICS! WHY WOULD YOU NOT?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 1st had declined to purchase the replacement plan. The sales person convinced me and I ended up purchasing it for my 2 monitors. He said it covered absolutely everything. When I got home one of the monitors had a cracked screen and I went back to the store a few days later and they declined to replace it. I asked to speak to the sales person They said he was not there. I asked to speak to the manager and he said there is a lot of seasonal staff and he probably was not aware crakes screens are not covered. He said he couldn’t help me because the person was not working there anymore. At the end I had to take back my new screen with a crack. Total loss and replacement plan was waste of money.

    No, I would not recommend this to a friend