Customer Ratings & Reviews

Unsure how I feel about this one. I’m hoping it goes better than my previous tv experience.

Purchased for new monitor always good to get a back up warranty, not that expensive for an extra piece of mind.

Not sure of the value. Have not had to use it...that is good, but not easy to evaluate...

Sometimes it's better to be safe than sorry. "Worth" depends on the cost and type of equipment you're covering.

Do NOT purchase open box item even if it states “in excellent condition. New one was not available. Received the monitor, it was filthy, had Samsung HDMI cords, & screen does not work. It has volume but the screen goes black with in 2 mins of being on and remains that way. This monitor was in far from excellent condition especially when it was only $20 cheaper than a new monitor. This monitor should NOT have been sold at all! Terrible customer service and sales on Best Buy’s part as well!

It’s frustrating that my TV still isn’t fixed. The remote control they gave me back isn’t even the right one for my TV, so it’s completely useless.

Bought it to protect my device. Just being cautious if anything happens

Honestly all that needs to be said is read the fine print on this. You do not get a replacement if something happens. You do not get accidentally coverage even though that is probably the most needed service. It is what it is but it sucks that the one thing you would think should be in there isn’t. Just make sure you read everything before purchasing.

Luckily I never had to use this! Was a great piece of mind though. I’ve had to use one before.

Never needed too use this service. I'm sure its well worth it.

Don’t really much help when you needed. Not sure if I want to purchase in the future.

I haven’t used it yet but hopefully when I do it’s good I’ll keep ya updated

I opened the box in march which was 3 months after purchase and cracked screen is what I found inside the box. now this is useless and they won't refund me anything on it since i only had it for 3 months. They should have replaced the monitor but it was outside of the return window which shouldn't matter if the product was just opened 2 days before taking it in.

This was extended protection for a telescope that I purchased as a gift.

I haven't had to use this yet but it's nice to have. It is expensive though. I'd like to hear what others have to say about i .

Garbage service . It only covers what the manufacturer warranty would only longer . Save your money . If it breaks just buy another replacement one

The warranty is good have all my products that I buy from Best Buy under it

I don’t know anything about my warranty that I bought but I’m sure it’s fine.

Never been a fan of them, they’re reasoning for everything is it’s a virus.

Had to send it back! No sound, and not comparable with Bluetooth!