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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4359 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,359 reviews
  • Rated 5 out of 5 stars

    The best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents and employees always come through . I needed a no hassle exchange and it went perfectly. Glad to do any business with them and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large screen great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my screen that my mom broke by trying to clean it while I was on vacation. We were in the store maybe 15 minutes total. The associate was very knowledgeable and I am impressed that he was able to help us so quickly without breaking the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very attentive and detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful in helping me to understand what was wrong and how it can be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection , believe me I know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister breaks everything she touches so I have to be careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t like something new, always nice to have some insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say yes to the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I have a back up in case something happens to my monitor I’m just happy I haven’t had the chance to use them which is a good thing but I know that I have them in my back pocket if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement is better than warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use Geek Squad product replacement but I love that it is available. Hoping I don't have to! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Support and Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were easy to work with when I was having problems with my laptop, eventually was able to get a refund after having it repaired multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming monitor warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at this store is amazing. Had all the answers to all the questions I had and extended my knowledge on products/items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan: MUST HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service, as always! I dont think I will shop anywhere else but bestbuy due to their accident protection plans!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great no issues

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues. No scratches on the screen, screen works perfectly fine and has great resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when nobody else could! Thank you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect OLED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor, was my first ever OLED. Geek Squad helped me picked the perfect one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Winner here love it and getting this again for my grandson

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service and attention.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty and service service for any product bought at Best Buy, totally recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is here for you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support from a quality service. Very happy this was included with my product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful always get it in my purchases because you never know .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to use and got a new monitor with credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testing the tv for malfunctions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv in the bedroom was not working properly, I call Geek Squad and the following week they run some tests and because it was under warranty they reimbursed me for a new tv. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. What they offer seems to be legit for the price you pay. We will see if a claim needs to be paid

    I would recommend this to a friend