Customer Ratings & Reviews

4 yers of warranty for the price are perfect. Can’t review how’s it working since I didn’t needed to contact them as of today.

Always a good idea to get the protection. Geek squad is very knowledgeable and will get to the bottom of whatever the issue is, or replace the item

I recently had to replace my controller that came with my PS4 since it was starting to show it’s age. With Geek Squad Protection it was easy to get a replacement and it didn’t take long either. I get insurance on everything because peace of mind is important to me and Geek Squad Protection is absolutely worth it!

I have used geeksquad for years and you can’t beat it. Best care plan for any device you owe.

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

Thanks to the protection plan. I would have a hard time dealing with the issue of my ~$1500 monitor if I hadn't had the Geek Squad service. This gives me confidence to get more Best Buy products because so far the protection plan works well to protect the products.

Best QD-OLED Monitor on the market right now! My PS5,XBOX Series X and PC look phenomenal on it!

you're standard insurance with a brick and mortar to keep things in house

Always worth getting just in case you need it. If you don’t get it, you’ll wish you had!

Used this for a TV that ended up failing just before the warranty expired. No replacement was available so they payed me out and let me keep the TV. However, the payout was pro rated and not a payout on what I had initially spent. This still seems odd to me. I believe the TV was 2200 new and they payed something like 1200 4 years later.

Purchased two of these monitors on Sep 20 2024 for occasional use in my motorhome. The purchase was based upon existing reviews / total cost vs amount of expected use. On Oct 17 2024 turned the monitor on for the 1st time. The upper right corner looks like an old CRT monitor that has been cracked. Defective straight out of the box. Best Buy return policy is from Sep 20 to Oct 5. i.e. 2 weeks.

I’m glad to know if something goes wrong with the display I’ll be covered

I purchased this Geek Squad Replacement when I purchased my son's monitor. I have bought products in the past that turned out to be "lemons." This takes care of mama's "Peace of Mind!"

Haven't had to use this purchase yet. But it was a good add-on value when I purchased the monitor.

I havent used the squad much but in past years they were always there to help fix my issue's.

Warranties are great here. I know if I have any problems it gets handled quickly. I've used it on other items. Very pleased with the process. They also keep track of your warranties on their system. If you forget that you have a plan, they will be able to verify.

Great product and we also got the 4 year extended warrenty all at a competive price

I have never had an issue IF I had to bring something in for replacement or work.

Best one is the 4 year deal that almost feels like forever I usually give electronics about 2 years before things start to get weird so a 4 year plan is the best and the one I always try to get.

Always worth the purchase. I have had 2 controllers with stick drift and 2 desktops have issues soon after purchasing. Had them replaced free of charged. Never buy a product without it.