Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4352 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,352 reviews
  • Rated 5 out of 5 stars

    Andre is AMAZING!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre made everything extremely easy. Stress free and straight to the point.. can’t ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great service from best buy, I had talked to them about the kind of work they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it in my opinion for your expensive purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I am going to get a computer. I know there will come a time I need it tweaked or fixed. So getting The Geek Squad onboard if you buy at Best Buy is a great idea. They do good work in a timely fashion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Insurance to buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be a necessity for certain electronic items like TV's and Monitors since they can get hot over time and the inner components can get used up and fried, especially if you have it on for a long period of time after a few years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had an opportunity to use geek squad yet; however purchased if there is an issue in the future.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get a ADH-R plan

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few different types of Geek Squad protections: 1. GSP = Best Buy can repair the item if it's defective, 2. GSP-R = Best Buy can replace the item it it's defective 3. GSP - ADH = Best Buy can repair the item if it gets damaged 4. GSP - ADH - R = Best Buy can replace the item if it get's damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my monitor!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my monitor just months before the expiration of my replacement plan, my monitor was no longer in production so they gave me store credit for a new one. Very fast and smooth replacement definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad services can be so convenient and helpful to have, highly recommend paying extra for the coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty, amazing return on investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved me on many occasion, with my camera, monitor, speakers, and so on. I usually always get it, and I also gift it to friend who I buy things for! They will take care of your equipment if it needs repair, or replace under the geek squad protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if explained properly the first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would and wouldn’t recommend this. The way it was explained to me by multiple Best Buy associates was different than how it actually works. Seems like they lie to sell it, But it comes in handy sometimes when you do need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My Best Buy Total > Geek Squad protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great for an extra year of protection on select devices purchased at Best Buy! However purchasing My Best Buy Total will apply GSP to the same select units under the one time purchase of $180 for a full year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is quality service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always recommend geek squad with your purchase. So many things can happen. They will work with you with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, a subsidiary of Best Buy, is a well-known tech support service that offers a range of services including computer repair, troubleshooting, installation, and technical support for various devices and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great jt jghj hgggr t uxdud f yydycuf. Ud ficudo fig co

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Monitor

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved the monitor. It gave me a immersed feeling which brought the game to reality for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good monitor at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this while it was on sale because my wife needed it for work while at home. Great 1080p picture quality with the bonus of blue light filter which helps keep her eyes relaxed while working and very little to no glare on screen. Very happy with this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They hold true to their policies and that’s cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is lit, Geek Squad 4 year protection/replacement plan is even more lit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Told me what o needed to do, and i was on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    monitor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality monitor very easy to use and looks clean

    I would recommend this to a friend