Customer Ratings & Reviews

always get this for a high end investment better than having to buy a new one

You just have to explain everything in detail in order to get a detailed answer but other than that I am satisfied

A must have have for any tech you buy! Only way to protect your investment!

This service pays for its self on your first visit!

Don’t really know how this geek squad will work out because I haven’t had to use it yet but I’m sure it would be a good thing. Glad I have it just in case something goes wrong.

Fortunately, I have not had to use it. But I have had good luck with the Geek's in the past.

The Best Buy geek squad protection plan is awesome. Well worth the money.

It’s a great investment to insure you don’t have any future problems

Geeks are good. Sign up, everyone should. Unless you want your tech to become wood.

First, I will say that the people I interacted with were completely patient and helpful, without being condecending. However, the product, like many insurance products like this is not worth it. I bought this coverage with the Ultrasharp 27 inch monitor. Within 11 months the monitor stopped working. Of course, when I brought it in, the result was the monitor needed to be replaced, good thing it was covered right? Yes, except for this insurance plan is a one and done. Once used it on the replacement, the coverage ends. So I spent 1/5 of the price of the product for coverage that could have been addressed with the manufacturer warranty (which was never suggested by Geek Squad). I rarely get coverage because of stupid aspects like this, I did because of the price of the monitor this time. Should have known better. Support online said I could get refunded for the protection plan amount at the store, when I got to the store, they said I'd been misinformed. Giving up and telling as many people as I can not to get this insurance.

Gonna drop of computer hopefully its fixed promptly

Consider adding the Geek Squad Service to your purchase if you buy something you will use frequently.

I had to replace my product and they took care of it right away

You can't go wrong when it comes to protecting valuable equipment!

Was amazed at how easy the thing was to set up and the color and definition is super.

The only way to go !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Haven't had the need to use them but I thought it was a great price to have

Had a few computer serviced. Great to have.just a little pricey.

Good coverage for an item that is obsolete so soon and coverage maybe only cost effective way to replace

Squad always get to know you have back up help definitely worth the price