Customer Ratings & Reviews

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

I always purchase the Best Buy warranty. It has always paid off.

Very important to have coverage when you need it! Best coverage, to replace broken out non working items

Geek Squad has been great with everything from service to installation.

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

Love the sound and ease of setup!it's easy to customize and looks so sleek

I have used the geek squad warranties. When they could not fix an item, it was replaced new.

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.

I personally love the party box 110 great sound.❤️❤️❤️

This protects your device from damages it covers you if you drop or gets damage in any type way

pretty decent system but depending on the room size and layout will affect the sound quality. Smaller room its great larger rooms its not to good.

The guys and shop give me amazing service in all Virginia

The agents came and mounted my tv. no issue. only wished i kept the box for when it was time to move. i had the samsung mount that allowed swivel and tilt feature. instead of them cutting the wall to hide the cords I order the cord covered from amazon and did it myself and it was neat. the sound bar covered the area you couldn't tell

When we moved a few months ago, we had them come out and install our 2 TV's again (they had done it when they were new in our previous home). We came upon a problem with the sound bar and it had to be replaced (under extended warranty). Best Buy was fantastic to deal with and the employees made it really easy for us to make the exchanges and come once again to hook the remaining pieces up. I would highly suggest it!!!!

Excellent service, highly recommended, Expect the best!

I have been a bestbuy customer for many years and all my electronics i purchased a warranty. When i have a issue the geek squad has never failed me.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

So glad I got geek squad to protect my merchandise

I have only had to use Geek Squad only once. My experience was superior. Answered my question and helped me within 10 minutes. Found I had a bad Soundbar. Return to store for free replacement with no hassle. I would not buy anything these days without support and extended warranty these days. I use to never buy this support, but I found out this is good investment and peace of mind.

Great idea, I had a recurring issue with the item and as they had no more in stock they gave me a full refund.