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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 3,705 reviews
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help when I need it the most with my "questions".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Over The Top Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has always been Excellent for Us! I have made many purchases and buy the Geek Squad Protection for those items that benefit from the service with no regrets as the Piece of Mind alone makes it worth the cost and the Service Provided by and from Geek Squad has always been Over The Top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality are amazing, easy to connect and hook up! Comes with wall mount so it makes it look sleek and modern and doesn’t take up a lot of space if mounted under tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection plan. I purchase one on everything I buy. Having 4 children in the home, it is a must have for us! Have used it many times when a product failed and have always went straight to the store with it and came home with the problem resolved, even when it was by fault of our own that the product was broken. In many cases, we came home with a newer upgraded product with no mailing or sending off or complicated paperwork u get with most stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job explaining the benefits to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Worth It When Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy Extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not on hold waiting to speak to some person outside of the United States on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now I have only paid the extra money once before on a PS3 I bought from Best buy for a 4yr in store replacement plan and the day before it expires the system crapped out on me and Best buy exchanged it for an even bigger storage system that was cheaper and with the spare money I even got a new game to go with it. So that proved worth the extra few bucks for that kinda coverage and replacements on your electronics these days.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying anything over 100 dollars , please make sure you add protection to your items. It truly makes life that much more easier when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good plan and is cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good plan to prefect the item I bought i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan yet on my new system but I did use it on my old sound system which was bought brand new and quit working 2 days after it was hooked up brought it in to Geek Squad and it could not be replaced so they gave me my money back and I purchased a different brand which I am happy with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the peace of mind from a protection plan. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant tv reair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad i purchased this protection plan i had a 55 inch tv that gave me some problems maybe a year after purchase i made 1 phone call n set up an appointment. The technician came out to my home resolved the problem and my tv has been working fine ever since. I couldn’t imagine having to lug that tv to a repair shop. Well worth the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sense of security love geek squad protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use it but I am glad I had it just in case anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it. Will or can come in handy someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase anything without it. But of course i hope i never have to use it! But it's nice to know my back is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $69, you simply cannot ignore this 4-year protection plan. In reality, I really doubt I’ll ever need it for my ‘open box’ LG Sound Bar SC9S, but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. You never know when your favorite electronic will need some attention. I recently returned to college online and needed to make sure my old laptop was ready to complete assignments. It ran slow and froze. With this protection I was able to have all of families latops worked on at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price and size. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BIG AL'S GIANT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WARRENTY SERVICE BEST INVESTMENT I EVER MADE AND AT A GREAT PRICE AT BEST BUY! CHECK OUT THAT WATERFALL IN THE PHOTO'S! IT'S LIKE YOU ARE THERE IN PERSON!!

    I would recommend this to a friend