Customer Ratings & Reviews

The agents are courteous, respectful our home abd property and experienced. We’ve had them in our home a couple different times for different installs and are always friendly and knowledgeable. If they don’t know, they find the answer.

Easy to understand and exellent product coverage for the money.A overall exellent value.

never needed to use it so far but If I need it it's their

I'm always cautious about warranty plans, but the Geek Squad is so much more. I can give them a quick call and they'll help me out. If I have a rare problem they will diagnose it. I usually trust the brands I buy, but having the Squad is an added layer of protection. With my washer machine the Geek Squad will come to the house and the fee is cheaper than a house call from an appliance repair company with no guaranty they will fixit. The Geek squad gets the job done.

4 year protection is ok but definitely is not as good as their 5 year protection however it is significantly better than their 3 year protecrion

The agents set up my tv and connected it to all my devices.

The agente mounted my TV and conected it to all my devices

I OPEN ITEMS AND ALL WAS PROVIDED AS EXPLAINED, NO ISSUE AT ALL

Good service and easy support overall customer experience is amazing will continue to support geek squad and best buy

Geek squad did a great job very happy with the work that they've done

I purchased the 4-Year Protection Plan for my Sharp 240W Stereo Shelf System. Sharp makes great products, but I went with the plan because I have cats, and cats tend to do things like knock over expensive things. This protection ensures that Best Buy will either fix my stereo if something happens to it, or replace it with a comparable device. The 4-year protection costs $40, so at $10/year, I see it as a worthwhile-yet-inexpensive "defense" against a number of "damage" scenarios.

Love it it’s absolutely amazing definitely recommend to anyone

Buying new products in my opinion require geek squad in fact one of the products I purchased I didn’t buy them first one and I had to send it back to the manufacture came back working really well at that point I added the geek squad so if it has any more problems I can take it back with no headaches Headaches and breakage don’t happen wind up within the first 14 days or 30 days or even sometimes 40 days depending on if your rewards member or not being a rewards member and having that discount on that protection plan definitely helped helped

Decent bass for the size. Remote doesn’t have a button for voice mode which is irritating - you have to do a combination of buttons to turn it off/on. If you get it on sale it is a good buy.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

I recommend the warranty for any problems good product

Warranty is always needed so why not go with the best technical support around

Purchased with my husband's soundbar. Good price for how much the soundbar cost.

Best service to have when you need item fixed. Its worth it.

TV is still new. Haven't had to use it yet and hope I won't but it is there if I need it. Got the TV at a hundred dollars off so put that savings of that toward the purchase price just in case. It looks as if it covers most anything and will come to the house to service if need be.