Customer Ratings & Reviews

Geek Squad has always done right by me. I've never had a problem.

Always helpful and answered all my questions plus great service

I add the maximum years of geek squad possible on every item I buy from Best Buy. Well worth the price and hassle free exchanges

I purchased the GEEK SQUAD protection plan to add piece of mind just in case my Bose sound bar goes down. Having the protection plan literally costs pennies per day and they'll replace it if it can't be fixed. That's what I call piece of mind.

I recently purchased a New Samsung Q90T 65" (2020) Q-LED TV and matching Q950T Samsung Soundbar and 4K UHD Blu-ray Player and wanted to not have any servicing issues and peace of mind. So I purchased this warranty for my purchase of the Samsung - HW-Q950T 9.1.4ch Soundbar with Dolby Atmos / DTS:X and Alexa Built-in (2020) - Black. I have had no service issues thus far but if I ever do I am covered for 4-years! I think that is a no brainer!

Worked well for me. Make sure HDMI cables are good and attached to eARC on the T.V. and optimize your settings. If you want to really hear atmos type surround, then increase the height level and place your rear speakers at about ear level a foot or so behind your listening area. If using a Roku or other type of streamer, then the EQ setting of direct is best for atmos movies and 4k UHD content. For other content, such as older movies, SD or HDX movies or regular dolby digital, then the Vizio Movie mode setting is likely best since it will artificially create more of a surround experience.

Great deal. Works better than expected. Easy to install. I have no issues at all. Would recommend

The agent came into the house and done a great job at Installing the tv and cleaning up afterwards. He also told us about the best way to connect to our internet with the phone and we changed our service to another one because of the tower being in the field across the street. The young man had a phone and was connected right away. So thankful he knew about the tower across the street because of the service on his phone when he was connecting the tv.

Geek squad did a great job very happy with the work that they've done

never needed to use it so far but If I need it it's their

4 year protection is ok but definitely is not as good as their 5 year protection however it is significantly better than their 3 year protecrion

I OPEN ITEMS AND ALL WAS PROVIDED AS EXPLAINED, NO ISSUE AT ALL

The agents set up my tv and connected it to all my devices.

It’s a Best Buy warranty. Peace of mind . If any thing goes wrong Beatbuy has your back

The agente mounted my TV and conected it to all my devices

Warranty is always needed so why not go with the best technical support around

I have used Geek Squad Warranties in the past and have them on items now. They always fix or replace with new product or refund.

Love it it’s absolutely amazing definitely recommend to anyone

Protection plan, what more is there to say other than it’s bought for in case you need it and the hope is you don’t. My past experiences with Best Buy protection has been good when it was needed to be used and this why I purchase with most items greater than just throw away purchases. Cost effective and peace of mind incase something happens.

Awesome product, great customer service!! I love the quality of the speaker.