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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3709 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,709 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad folks are reliable and, for the most part, know what they are doing. Definitely worth the additional charge for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad warranties. When they could not fix an item, it was replaced new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very nice definitely recommend good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kirby56

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system love it would buy again will tell my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protects your device from damages it covers you if you drop or gets damage in any type way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always add it when we buy something! It is automatic in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you know, I have not used a specific one but I’ve used geek squad always faithfully. And I’ve never been disappointed and I’ve never let me down so let’s hope it stays the same-If I’ve had items they can’t sex they just replace them. Worth it to do the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad protection plan. I purchase one on everything I buy. Having 4 children in the home, it is a must have for us! Have used it many times when a product failed and have always went straight to the store with it and came home with the problem resolved, even when it was by fault of our own that the product was broken. In many cases, we came home with a newer upgraded product with no mailing or sending off or complicated paperwork u get with most stores.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad service!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] When buying anything over 100 dollars , please make sure you add protection to your items. It truly makes life that much more easier when something breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option, too many Items like to go bad within a few months of the Manufacture warranty and this is worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing the Geek Squad warranty. I actually had to use it and since my sound bar couldn’t be fixed they refund my money which allowed me to purchase a newly released sound bar and one that costed more. I did have to some money out of pocket, but it wasn’t too much to purchase a better quality sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been awesome they always are very kind and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea, I had a recurring issue with the item and as they had no more in stock they gave me a full refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now I have only paid the extra money once before on a PS3 I bought from Best buy for a 4yr in store replacement plan and the day before it expires the system crapped out on me and Best buy exchanged it for an even bigger storage system that was cheaper and with the spare money I even got a new game to go with it. So that proved worth the extra few bucks for that kinda coverage and replacements on your electronics these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great with everything from service to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy warranty. It has always paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All members of the Geek Squad that I have meet with were really polite, pleasant and very helpful. They also worked hard to set up my computer the way I wanted and needed, In addition, they worked with me to try various different items to make sure that I had the info that I needed. I was very happy with each person 3 different times !!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Perfect warranty, nice price perfect to every equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = Over The Top Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection has always been Excellent for Us! I have made many purchases and buy the Geek Squad Protection for those items that benefit from the service with no regrets as the Piece of Mind alone makes it worth the cost and the Service Provided by and from Geek Squad has always been Over The Top!

    I would recommend this to a friend