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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3709 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,709 reviews
  • Rated 5 out of 5 stars

    Fast and knowledgeable installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation service is always top-notch, and this was no different. Answered questions and gave great directional advice. Very happy with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it (yet) but I’ve had to use it for other purchases and I love the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for expensive devices! Without insurance, repairs are expensive .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't be sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranties on your big purchases from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment on your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend! Purchased this to help protect my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the price………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the peace of mind I received once I purchase Geek Squad Protection. If you purchase Tech Support you receive all protection coverage at a discounted rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected sound bar too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited to decide if we wanted the protection but decided for the amount of money we invested to go ahead and purchase for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great . All questions answered. Very friendly atmosphere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services, my call was answered quickly and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great promotion!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot of good stuff about Geek Squad from my colleagues and friends. I haven't reported any issues in my 3 years of being a valid customer of best buy but I always make sure that I atleast get a warranty from them :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always but this plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan I have ever used. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek score number one if you ever purchase any merchandise. Out of Best buy if something goes down if it breaks geek squad got your back I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now part of Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy that the protection is now included in the Total Tech Program. If you don’t have Total Tech, then highly re o mend you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Using the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On electronics this is a very good protection plan. But there are hoops to go through if unit has to be replaced. Best Buy has always honored the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth the price for peace of mind on larger purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always make sure we have Geek Squad coverage on all large purchases we make. For sure all of our computers. We have always had friendly and knowledgable individuals help us with whatever we have going on. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get help on anything electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to the wall and connected it to all my devices . On a separate issue the geek squad remotely helped me get my computer working again after it had a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad availability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they always give you the option for the geek squad. It’s so nice just to know if something goes wrong or I don’t understand they will be there to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know I have some protection if anything we're to happen!

    I would recommend this to a friend