Customer Ratings & Reviews

The geek squad service is very worthy you will be glad to have it. You just go to the store they take care of you and your item. They call you if anything, is not a plain warranty service they actually care.

Geek squad has been really good to us we have them check our pcs, printers, or sound equipment.

The Geek squad trouble shot my connection issue of my new TV to my existing surround sound system quickly and fixed the issue.

I purchased this sound system months ago and so far I have no complaints. It works well and sounds great.

Would've been a great addition to my 98in tv but unfortunately I didnt have the space for that amount of sound output. Will be buying again for my future home.

I purchased this for LG soundbar home theater system. Forty dollars for four years warranty is well worth it.

It’s great to have peace of mind for several years on this product.

Makes me feel more secure with the warranty protection from Geek Squad.

Even though I have never had to use my Geek Squad warranty, it sure is a great peace of mind knowing that it is there.

Great and convenient,they do everything to resolve your problems

The Geek Squad solves everything quick and to the best of their knowledge.

Good people. Always willing to help with problems and very friendly.

Hello all, I gave a five star rating because I am continually impressed with the quality of service received from the Geek squad. I have purchased three products from Best Buy in the last year. Each product was installed by the Geek squad or with their support. Their team is professional, polite and knowledgeable. Stanley C.

If this is in your budget? Just get it is a solid unit after all the firmware updates and tweaks? Rocks like the Casba! The GOAT is in da house lol.

I'm always cautious about warranty plans, but the Geek Squad is so much more. I can give them a quick call and they'll help me out. If I have a rare problem they will diagnose it. I usually trust the brands I buy, but having the Squad is an added layer of protection. With my washer machine the Geek Squad will come to the house and the fee is cheaper than a house call from an appliance repair company with no guaranty they will fixit. The Geek squad gets the job done.

They did an excellent job. On time, kind, courteous and very professional. They answered all of our questions and even programmed our TV, explained the remote etc. Well worth the money.

I never have and issue with best buy excellent products and a very professional staff. Especially when Bravo wasthere i met him when i moved from Miami to Chicago in 2010 ive been shopping there. Ever Since! Mr. Curtis Taylor

Excellent sound quality and bass. Received the surround sound as a birthday gift. Researched it and saw that I could get the next level up for just $10 in Black Friday sale.

The 4 year protection plan is something we all hope to never have to use. For me, I had to and was so happy I purchased it. My product was replaced for me so easily and I never even had to leave my car. I simply took care of everything over the internet and pulled up to provided parking spot and voila, I was back in the game! Great product and I high recommend!

Great service. Will always buy this as it is very reassuring.