Customer Ratings & Reviews

It doesn't matter what i buy, i always get the protection plan. If i need help i just call or chat on my app and i get help right away

I always get the extra coverage, it pays for itself. Anytime you need to call in bring something in you stayed all kinds of extra fees and get all the help you need no matter what. No matter what I buy I always get Geek Squad, then if I can extend Geek Squad service I will do it in a minute. Definitely the way to go.

best sale ever. we always have the best experience at our Asheville N.C. store

Geek squad is great warranty coverage after the manufacturer warranty expires

I took the protection because I am technology challenged. I feel confident that if something goes wrong I can just take it in to the Geek Squad.

If you have a problem they will go far and byond to fix the problem

if your'e going to make a purchase in the range of 200 - 3000 I would highly recommend getting full geek squad protection. The one benefit you gets if something happens to your item you don't have to worry about mailing it in to the manufacturer yourself but you can just take it to best buy and let them deal with it

4 years on a sound system is well worth it. Hoping I dont have to use it.

4 years on a sound system is well worth it. Hoping I dont have to use it.

Can’t go wrote adding the Geek Squad Protection Plan on your Best Buy purchases. Aside from that piece of mind it provides, their customer service is top notch. Very knowledgeable and always willing to make sure you’re satisfied with the job they’ve done if not they’ll happily replace your product if it cannot be repaired

Very affordable and gives you peace of mind after purchasing expensive items.

Easy to use. Walk in with a broken thing, find new thing, take them to the checkout, sign a thing, go home with working thing.

Geek squad is the only insurance from a big box store i trust o not mess with me, treat me fair and do what they can. When my product had a problem they quickly looked at it, and even after my 4 years as almost up they reimbursed me for the time remaining and helped me find a suitable replacement!

Would recommend this to everyone Best Buy has the best warranty for your product I got it for every purchase I made

Peace of mind for your equipment. Easy to get at check out, price is low and you have no issues when requesting repairs if needed.

The geek squad that came here was absolutely excellent, and knowledgeable, professional, safe when they came to Covid protocols, went the extra mile by helping me with other things in my house that I bought from Best Buy including my Wi-Fi and my remote for my older insignia

This product will give you peace of mind on every electronic you buy, electronics are just that and can fail anytime

All Seeing protection plans at every major retailer outlet in the United States. Best Buy isn't perfect and the people at the return counter could be a little nicer but I was only once and I get it, however when it comes to protection plans they are second to none they make it happen and I don't leave the story empty handed or more angry than when I walked in the store. That's worth its weight in gold to me any day of the week.

Did not get to use, the item I purchased this for I ended up returning. But I would highly recommend anyone to purchase Geek Squad for their electronics purchase to keep an extra piece of mind. Covers everything even after the manufactures warranty ends, which is always very nice to have. Buy it, you won't regret it.

Greek sqard is the best the entire team great customer service., very respectful and put shoe covers on shoes before entering your home!