Customer Ratings & Reviews

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

I've had a few devices that were defective but they took care of every situation i had.

This is great I have many entertainment devise hooked up to this. No problems at all switching to different devices. Very easy to set up. Does get hot after many hours of use. Given proper ventilation. Would recommend

The protections are really nice they cover everything without questions even if your product is OK but you want to get a newer one just simply bring in an exchange

This protection plan is the best thing offered. Geek Squad always gives excellent service. Even if you only use it for routine virus removals and verifications, it is well worth the price. And in actual problem, They resolved immediately.

Service calls can be costly without extended protection. Electronic and appliances are not made sturdy like they were decades ago and I like knowing the total costs of repair (and even replacement!) are covered under these plans.

Unfortunately I have not requested assistance on the purchase of my soundbar. But I have had issues with my printer and the Geek Squad were very helpful, but I did not have the printer covered. I am happy to say that my new soundbar is covered.

Don't give costly repairs a chance and buy this warranty to protect your product.

I use my sound bar religiously on a daily basis so I figured I should buy a 4-year extended protection plan to be on the safe side. With technology these days it's a gamble so I feel it's well worth the investment.

got a protection plan for my last surround sound system, well that busted so i took it back to best buy and because they no longer carried my system i had the option of taking it out for repair or they would provide me with a gift card in the amount i paid for the system. i got the gitcard and bought a sound bar.

Bought an open box product and figured I’d get the protection just in case. I think it’s worth it

Was a pleasure on ease and convenience of using website makes life so much easier thank you best buy

My LG TV and LG sound is a wonderful movie theater in my living room and I'm so grateful that I added The geek squad for a protection plan that I have not yet used which is wonderful I enjoy my entertainment system

The agents were patient and explained everything to me. Their services were just amazing.

I purchase the 4 year protection plan for a tv. I haven't needed to use it for my current purchase but it is great knowing I have the protection plan. My experiences with protection plans have been no hassle. Highly recommend purchasing if possible.

This service is a must for all electronics. They are extremely helpful and friendly!

We have had Geek Squad protection since we bought our first computer from BestBuy back in 2007. In my opinion, there is no better computer service agreements on the market. We will continue to use them for as long as we have computers in our household. Thank You BestBuy and Geek Squad!!

PLEASE don't purchase anything without Best Buys Total Tech support. They fix or replace anything covered within a very short window. Best money I've ever spent!

The squad is quick and reliable. They all know what they are doing with great explanations.

Geek squad service is the best! They got all your needs, wants, advice, help, tips etc .. very knowledgeable, professional, friendly and top notch representatives thanks for servicing us and others!! Highly recommend!