Customer Ratings & Reviews

[Employee of bestbuy] Always recommend the geeksquad warranties. Makes my life easier in case i have any issues.

Geek squad adds security to the purchase. I hope I don't need to use it!

You can’t put a price on peace of mind! Plus, I’ve had to use this a few times with other purchased items comes in handy!

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

So far sound good they replaced my surround sound system because somehow it got damaged in transit from the warehouse where they do the repairs i say it's good to have for peace of mind. For after the factory warranty expires.

Love geek squad!! Services are always fast and done properly.

Excellent. Ease of use 10/10. Applications 8//0. Sound quality 11/10!

Hopefully I’ll never use this but it is inexpensive insurance.

very important to have this it helps a lot. i'm glad I bought this for my stuff

The agents are courteous, respectful our home abd property and experienced. We’ve had them in our home a couple different times for different installs and are always friendly and knowledgeable. If they don’t know, they find the answer.

This system is very loud, and gives clean sound quality.

I’m really enjoying the quality of work! It was a great purchase overall

The techs are very helpful and do their best to resolve any issues you face.

Has amazing sound quality! Is not distorted when using mega bass. Would definitely recommend

I believe I did a review on how phenomenal these guys are and meticulous with the installation of my tv and sound system.

[Employee of bestbuy] Good service and easy support overall customer experience is amazing will continue to support geek squad and best buy

I purchased this with my soundbar system as a backup because I bought the system at almost half off because it was open box and I didn't want to have to pay full price if something went wrong. A couple years after owning it the wireless surround speaker and subwoofer failed to connect. I brought it in, it was sent to a repair facility in Chicago. Within 3 days of turning it in I received an email that it was not repairable and to go to the store for a new one. The regular sale price had increased since I first bought it but I was still given a brand new replacement at no charge. It was worth every penny!

With my purchase of my JBL Party Box the Squad recommended a protection plan for it. I normally don’t for items I purchase thinking the 1 year was Fine. After they asked my plan for it how could I not get? At the ball fields with a bunch kids 9 months out of the year. 4 year plan in place now and covers it all! Thanks!

I love the guarantee by Best Buy through Geek Squad

TV is still new. Haven't had to use it yet and hope I won't but it is there if I need it. Got the TV at a hundred dollars off so put that savings of that toward the purchase price just in case. It looks as if it covers most anything and will come to the house to service if need be.