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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3705 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,705 reviews
  • Rated 5 out of 5 stars

    Jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have something to back up . Something this expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not used it but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always went with geek squad service to have a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always going to purchase the geek squad protection on all my items because it’s beneficial to you down the line if you’re out of return policy & something goes wrong with your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for buy for. Ive had to use this service before, and its excellent. BB goes above and beyond!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this for all the computers I have had and the service has been great, they are so helpful and caring, I am very happy with this I have three computers now on this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty’s on ALL my electronics I buy no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind Having the Geek Squad Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total peace of mind for me in the event something goes wrong with my laptop. In the past I haven't purchased the warranty but when you need it and you don't have it, it is costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to get the the extra covergae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome having the extra coverage on my sound bar. The wireless speaker didn't wok out of the box. And I was able to walk in and switch it out in about 5 minutes. what a great service. will definitely be using for other big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan. It’s saves you $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Bestbuy’s gsp protection on my products. They’ve never let me down. It’s such a good thing to have just in case of an accident or simply normal wear in tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    joseph

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eplained my issue very polite and patient. will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is great thing to get on anything you buy at Best Buy. The reason being, many of the products have accidental coverage. Therefore, if you break the product or something is wrong with it, then you get a free swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing, anything you may need questions etc they are there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ♥️Customers updates concerning ETA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service teams are knowledgeable, effective and thus far service has been outstanding in that they stay in contact regarding ETA and work is done swiftly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad install it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and they did a great job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for established brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for brands that are not highly rated for providing good products. Sony is not one of them so the plan runs out before the product does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geeks squad warranties

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind from best buys geek squad warranties are the reason i shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are Geek Squak did an amazing job taking care of my warranty claim on my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very friendly and very helpful. Amazing to have I definitely will shop at Best Buy more often thanks to geek squad for helping me on my devices and providing good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection when purchasing electronics from Best Buy, great plan.

    I would recommend this to a friend