Customer Ratings & Reviews

Always helpful and friendly. I had made several different purchases and have been able to either repair/replace the items w/no issues. Always great customer service. Thank you for that! Definitely worth the extra spend for peace of mind.

Excellent I will definitely recommend this to be use I looooooooooooooooveeeeeee it

Best service to have when you need item fixed. Its worth it.

I recommend the warranty for any problems good product

I bought this to cover a sound bar for my TV. I haven't had to use it, hopefully I won't have to. But it's nice to know that if something goes wrong I've got it. And for what little it costs for the protection it's well worth it. The insurance covered a TV that was 4mths past the manufacturer's warranty. It was replaced no Hassels!

I will always choose Geek protection. I once had to utilize it and it was pretty straightforward.

EXCELLENT EXPERIENCE, SERVICE UNPRECEDENTED, TRULY GRATEFUL ABOVE AND BEYOND. THANK YOU GEEKS!!!!.....!!!...!!..!......

not a bad place to start, sub definitely sounds good. just wish both my tv and sound bar had eARC support, but only one of them have it. but still pretty happy with it. a lot easier to set up and pair then my previous one.

When we moved a few months ago, we had them come out and install our 2 TV's again (they had done it when they were new in our previous home). We came upon a problem with the sound bar and it had to be replaced (under extended warranty). Best Buy was fantastic to deal with and the employees made it really easy for us to make the exchanges and come once again to hook the remaining pieces up. I would highly suggest it!!!!

I received my Nintendo switch in store! Everyone was so helpful by helping me decide which one was right for me.

I recommend the warranty I no hat no problem yes ..

I purchased this for my soundbar because it seems like all soundbars have problems sooner or later. I have no worries about the soundbar for 4 years now since Best Buy will have to fix it. Great insurance and peace of mind. In the past I have had soundbars and they have not worked correctly after awhile.

The agents came and mounted my tv. no issue. only wished i kept the box for when it was time to move. i had the samsung mount that allowed swivel and tilt feature. instead of them cutting the wall to hide the cords I order the cord covered from amazon and did it myself and it was neat. the sound bar covered the area you couldn't tell

Always recommend geek squad protection for everything

Great knowledgeable people, I love to talk to them and compare knowledge.

I always purchase Geek Squad coverage for every electronic device. They recently installed my new Sony Bravia and were professional and answered all my questions.

It is always worth getting an extended protection plan on any item at BestBuy. You can also extend it, before it expires, so take advantage of that feature; I had to learn the hard way.

My geek squad service has been superb.The people are professional and they get right to the exact nature of the problem.They are very professional and they have great work ethic.I would recommend service from them because they really do care about their customers.

I have only had to use Geek Squad only once. My experience was superior. Answered my question and helped me within 10 minutes. Found I had a bad Soundbar. Return to store for free replacement with no hassle. I would not buy anything these days without support and extended warranty these days. I use to never buy this support, but I found out this is good investment and peace of mind.

So happy with this system. Wanted something compact yet play more than 1 disc at a time for my bedroom at a decent price. This has checked off all the boxes!!