Customer Ratings & Reviews

Well you want a team of experience experts to show you how to plug in a TV and how to turn it on and off then you need these people

I've used this protection on different things before and had to file a claim one time and it worked very very good and was very easy to do

Paid a fair price for protection plan, have not had to use it yet but it’s nice knowing that my products are covered if something ever happens.

Fireeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Great service. Gives you a peace of mind knowing your expensive product is well protected for upto4 years

excellent warranty on the sound bar. if anything goes wrong just take it back to the store. they will swap out a new one or a newer model. i love knowing i dont have to waste money and go buy more stuff.

Purchased and no regret. The Geek Squad team was very helpful and explained everything that needed to be done to fix my products. Totally worth it.

Great price to get everything installed in my new home - they will come out once it's built to set up all of our equipment for use

Positives: Let me start of by saying this product delivers great sound. Clear. Precise. No distortion. Great quality. Great looking design too Negatives: it had a connectivity issue with my TV. I connected through HDMI ARC connection. It kept turning my tv back on after I turned it off. Whether I used the Bose remote or the TV remote, it didn’t matter. It did the same to my Apple TV. It turned everything back on a second after I turned it off. This was the primary reason for returning the product. The software upgrade didn’t help either. The next thing that bothered me was that my TV had pretty decent sound and it didn’t upgrade the quality to a $700 level. I had bought just the sound bar. No other add-ons. My TV is a Sony XBR930. 55 in. If you don’t have any connectivity issues and if your tv sound isn’t all that great, this is a great product.

I use it and it works fine no need to tell a lot about what happend

I would never buy a major item without protection. It good to know that you can bring the item into the store with a no hassle return or repair.

Reasonable Insurance for quoted coverage. I haven’t used but for price of product 4 years use makes it more reasonable.

Great product, outstanding quality and highly recommended!

I’m not the type of person to buy extended warranties but the price for this one for 4 years was a deal I couldn’t pass on. Piece of mind, definitely recommended.

Fortunately I haven't needed to invoke the powers of the bullet proof extended warranty from the Geek Squad but it's reassuring having it if needed.

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

So glad to have it. Definitely puts my mind at ease knowing if something goes wrong with my speakers they can be fixed. Warranties!! Are the best!

Good thing to have in case it stops working no money out of your pocket

The agents got everything working perfectly and accurately

I really hope what whatbi pay is worthwhile when i need it