Customer Ratings & Reviews

Geek squad service is the best. They answer all questions and are great problem solvers. Their knowledge and service is outstanding. They really know their stuff and are very good at explaining things to their clients.

Geek squad able to identify virus and remove from product. Geek squad explained what had happened and provided advice on how to Keep device safe from harmful malware. Member was knowledgeable and explained in terms that I understood.

Overall. the Geek Sqad collection of Blue Shirt clad busy busy employies that can be found and accessed fairly easily at any Best Buy Store location are polite and very helpful in both answering questions about a wide range of products, or directing you to the appropriate Individual who can best help out. I'm happy to pay the additional fee for the added security and calming of my mind should any unforeseen issues come up!

I bought the Samsung QF8N tv and decided to add the Geek Squad protection because it's a really expensive tv and it makes me feel better knowing that I'm covered if something were to happen to the tv which I hope nothing happens to it.

4-Year Standard Geek Squad Protection, better safe than sorry. I don't trust other warranty from online websites because: 1) it will take time, sometimes months for you to fix the problem. 2) they will give you a partial refund from the remaining of the warranty not the item.

Ryan was awesome. Had a apprentice with him who was also awesome. He hooked everything up in no time and even gave me a better subwoofer cord because the cord I bought was trash. Receiver and speakers work great.

i bought the 4 year warranty for my new LG sound bar. $99 and it is perfect for my needs. My tv had a terrible speaker and this sound bar gives my tv good sound now so i want to protect my investment with the warranty

Got great help fix everything right away u need help most go here

I’m glad I made the decision to get this coverage on my soundbar. It takes away any worries that I could possibly have over the soundbar malfunctioning.........but with this policy, that won’t be the case lol.

When I buy something expensive (more than $100), I always opt for the plan. I bought one for my projector, phone, computer, speaker system... Best Buy takes care of you quickly - whether repairing or replacing the product. Much better than 3rd party online insurance plans!

New geek squard for new TV, Seems to work good so far.

Easy set up sounds very good, great small size. Various ways to output music.

What a great deal I would recommend it to everyone

Great investment & glad I purchased this warranty plan m.

Just got this as some insurance on an open box sound bar I purchased. Don't know if I will ever have to use it, but it is comforting to know I am covered if the unit fails for some reason.

I be tweaking while they be geeking. Get the warranty

Very knowledgeable employees. It gives me a lot of confidence in this service when the people can immediately detect what the problem is with an electronic device. Well worth the cost.

Excellent -great customer service . Concerned , fluent knowledge -easy to work with . Considerate . Patient

We use geek squad for all our electronics. They are helpful and way more knowledgeable than we are!

I have ñever used the warranty I have purchased for my electronics yet. The cost was re