Customer Ratings & Reviews

I really like the GSP. I liked how it worked before in terms of exchanges because it was a bit faster. But all in all I can confidently say that buying the GSP is well worth it. I say it as a customer and Former employee. I brought in a home theater system that I bought like a year ago and they took it in and told me that it would take about a week for inspection. After that I went back to the store after getting an email confirmation about the product and I got a full refund and with that I bought a very decent home theater system.

4 years of protection for a 55 in tv. I can’t get into specifics because I hope it doesn’t happen and have not read the fine print, but any protection against accidental damage beats any warranty, and for 4 years? A steal. Modern electronics are light but still susceptible to damage, nd in a house with kids and guests, well... I just might be reading the details once in 4 years. You just get the royal treatment when you comeback to the store and they know you have purchased this.

Decent bass for the size. Remote doesn’t have a button for voice mode which is irritating - you have to do a combination of buttons to turn it off/on. If you get it on sale it is a good buy.

I purchased this product for incase I would have problems with the product I purchased.

Geek squad lives up to its warranty good value. geeks forever

The agents were extremely knowledgeable about the unit I purchased and provided me with precise details on and about my purchase. My unit was assembled with accuracy and in a timely manner. I was completely satisfied with my whole experience!

I HAD TO RETURN A PRODUCT AFTER ALMOST 4 YEARS AND IF IT WAS NOT FOR THE AMAZING GEEK SQUAD 4 YEAR WARRANTY THEN I WOULD HAVE NOT BEEN ABLE TO RETURN MY PRODUCT. I HIGHLY RECOMMEND THE GEEK SQUAD TO FRIENDS AND FAMILY AND THANK YOU AGAIN GEEK SQUAD.

Great sound, easy set up. Have had no issues during last year and half.

Geek Squad always delivers I’ve never experienced an issue!!!

Definitely more useful for peripheral items and add ons rather than the main product. Bug ticket items are usually pretty solid whereas stuff like soundbars seem to always have some kind of trouble one way or another so i would highly recommend getting this for at least that kind of stuff

Lover protection for my products you never know what could happen and geek squad is there to help

Definitely comes in handy. Best Buy is the place to go for most of my wants and needs. Worth the price

Amazing customer service and easy to use. To many times protection plans make it difficult or deny claims. They are knowledgeable and always helpful when needed.

Add that extra piece of mind to know product is back up by the best.

The service that was provided was outstanding. They answered all my questions and they were very polite about it. I love shopping at bestbuy. Thank you.

I am not a big believer in buying extra protection planes. Normally they are not worth it. For the last 8 years I have bought a protection plan for all my large electronic purchases through Best Buy. I habe spent just over $900 in planes. It has saved my over $7,000 just in replacement cost, not including the amount spent on service calls and sending my electronics to the manufacturer's repair depot. I'm am about to use it tomorrow. It has been worth every penny I spent. With the way today's electronics only last 2 or 3 years, can't bet a replacement plan that is 4 or 5 years.

I’ve been a Denon enthusiast for decades. I purchased the Geek Squad Protection Plan because I purchased my home theater receiver as an open box item. And, as far as electronics go, you just never know. This is just something you learn only after the fact but I used it for an older TV and was able to extend the life for a few more years. No additional money out of pocket.

I love my soundbar and Bluetooth subwoofer. The settings are easy to interpret and I love how much you can customize the sound to specific situations! I added the 4 year standard geek squad protection for added security and piece of mind.

Easy to understand and exellent product coverage for the money.A overall exellent value.

Got this soundbar for a small bedroom which is all that’s needed, or so I thought. But personally i needed more and purchased a sub . This made the soundstage complete, seems to improve the bass from the sound bar itself better.But I believe the sub improves the total soundstage. Im quite happy with my purchases. Bose comes through again !!!!