Customer Ratings & Reviews

The peace of mind that comes with 4 years of protection is totally worth it.

I had to get this to protect my item!! I read nothing but great reviews.

I bought a JBL PartyBox 110 from Best Buy in Daytona Beach with a 4-year Geek Squad Protection Plan. The speaker stopped charging, and the LEDs on one side went out. Should’ve been an easy warranty claim—but it turned into a complete mess. First I was told to bring it into the store. Then I was told to ship it out. I spent over 2 hours on the phone, got transferred and hung up on, and was finally told by a manager they’d likely replace it if I went back in. I did—twice—and still got nothing but a runaround. On top of that, I had to pay out of pocket to ship it using a label they gave me. And after all that? They just sent the same broken speaker right back to me. No repair. No replacement. Nothing. I’ve wasted hours of my time, money, and fuel—and they’ve done absolutely nothing to honor the plan I paid for. Total joke. I’ll never buy another Geek Squad warranty again.

Don't be a fool and not get the four year warranty. They'll cover you for everything.

I always get protection plan for everything I buy just in case is always worth it

Got the warranty for the sound bar , it works fantastic and for the price of the warranty , it was worth getting

The Geek Squad is beyond awesome! They help assist quickly!

It is a great help to know that I can have someone come and fix what I need within a reliably short amount of time. I do not know what I would do without the Geek Squak service.

The protection is great that it provides. The service is great as well. If you need the protection I would recommend it.

Bought it for protection on a sound bar speaker Best Buy branded.

Since you are making like an investment on your sound system, the warranty is recomendable to save some $$$ in future.

Purchasing the warranty gave me peace of mind so if the item breaks they take care of it at the store I bring it to.

Normally I don’t buy insurance but this time I think is better to be protected

It’s okay! Although when it was delivered it was just thrown over my gate in my backyard. I would’ve never known it was here if I didn’t hear the loud noise it made.

Geek Squad protection is always a good purchase and it covers most of my purchases

Great to have for my sound bar , I recommend buy the igeek squad

I always get Geek Squad protection for peace of mind when buying new technology. They're always so helpful.

It costs so little why wouldn't you get a warranty on the item in the first place

Glad this was an option. never know when the tech decides to quit working on you.

This is worth it to me to have some peace of mind.