Customer Ratings & Reviews

Who doesn't like a good protection plan. I've used their plan mostly on gaming headsets as my son breaks them, but wanted one for my soundbar as I normally don't buy soundbars.

Amazing Customer service and prompt. They’re the best !!

The drive up process made our warranty exchange pleasant. Then in a couple of days our new unit was delivered to our door. This was delightful for handicapped people! Then we were given a refund which enabled us to purchase the four year warranty!

I always get the protection plans things made in these days have not been made like 30+ years ago

It's better to have a protection plan better than you regret not to pay a protection plan.

Geek squad took the time to figure out the issue, in no time the issue was fixed. Thank you

I’v purchased the Geek Squad protection plan in the past. It came in handy when one of my televisions was malfunctioning. The television could not be repaired, one of the salesman bought over a replacement unit (same model) and I was on my way.

I think this is an excellent warranty! You can never be too safe, you want to make sure your product is protected throughout the duration of its life!

I would like to thank all the beat uy staff for an amazing service!!

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

[Employee of bestbuy] protection is always good if anything happens to the item the team is there for you to either get you a new one or fix it

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Great service. I've had to call them into my home twice to help work my denon stereo system and both times they were wonderful.

GEEK SQUAD FTW. It's a no brainer. If it breaks, they fix it or you can return it with remarkable ease.

Has never failed me once in all the time I've had it and representatives were easy to work with.

The Geek Squad plans are always valuable. Best Buy gives you no trouble when service is needed.

I have learned that most of the time it is worth getting the protection. The price for the plan is well worth it. I have only had to ever use it a few times but it is easy and problems.

The geeks are awesome totally fixed my issues I would totally recommend them

Fantastic service. Friendly, patient, thorough. Very pleased. Moved one TV from the home theater room to above the fireplace and installed a larger TV in the home theater. They were in the home over 5 hours. Patient, professional, took the time to answer any and all questions (some of which were probably dumb-sounding (non -tech savvy customers here). Absolutely great.

Soundbar is small and fits right under most tvs or can even hang. Simple and easy setup for anyone! Sounds really well and a good affordable upgrade for your tv.